Effective February 1st 2021
Collection of your Personal Information
The Candle Pour may collect personally identifiable information, such as your name, address and phone number. If you purchase The Candle Pour's products, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by The Candle Pour. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of The Candle Pour website. The Candle Pour encourages you to review the privacy statements of websites you choose to link to from The Candle Pour so that you can understand how those websites collect, use and share your information. The Candle Pour is not responsible for the privacy statements or other content on websites outside of The Candle Pour website.
Use of your Personal Information
The Candle Pour collects and uses your personal information to operate its website(s) and deliver the services you have requested. The Candle Pour may also use your personally identifiable information to inform you of other products or services available from The Candle Pour and its affiliates. The Candle Pour may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. The Candle Pour does not sell, rent or lease its customer lists to third parties. The Candle Pour may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. The Candle Pour may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Candle Pour, and they are required to maintain the confidentiality of your information. The Candle Pour may keep track of the websites and pages our users visit within The Candle Pour, in order to determine what The Candle Pour services are the most popular. This data is used to deliver customized content and advertising within The Candle Pour to customers whose behavior indicates that they are interested in a particular subject area. The Candle Pour will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Candle Pour or the site; (b) protect and defend the rights or property of The Candle Pour; and, (c) act under exigent circumstances to protect the personal safety of users of The Candle Pour, or the public.
The Candle Pour website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Candle Pour pages, or register with The Candle Pour site or services, a cookie helps The Candle Pour to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Candle Pour website, the information you previously provided can be retrieved, so you can easily use The Candle Pour features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Candle Pour services or websites you visit.
Security of your Personal Information
The Candle Pour secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Government Relations & Investigations
Please note that The Candle Pour reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.
Children Under Thirteen
The Candle Pour does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from The Candle Pour by contacting us at customerservice@TheCandlePour.com.
Change of Control
Changes to this Statement
The Candle Pour will occasionally update this Statement of Privacy to reflect company and customer feedback. The Candle Pour encourages you to periodically review this Statement to be informed of how The Candle Pour is protecting your information.